Shipping policy

When making a purchase with Renewed Hope you acknowledge that you have read, understand and accept the terms and conditions of our store as well as have read and understand our refund/return policy.

Customer Service is our top priority. Please feel free to send us an email with ANY and ALL questions at: info@renewedhopeboutique.com

**Some restrictions do apply, please read below for additional details**

SHIPPING:

Processing time is approximately between 10-15 Business Days for your item(s) to be shipped. (When ordering items that need to be bleached, we are dependent on the weather. Rainy weather can delay production times slightly.)

*Check and double check your address. If package is sent back it'll be at buyer expense to re-ship. If package is delivered to wrong house, it is buyers responsibility to track down package.

Lost/ Stolen Packages: Renewed Hope, LLC is not responsible for lost or stolen packages. Once package is marked "delivered"  and is deemed lost by you, a claim needs to be filed with the post office. If you live in an apartment building please check with your management office. Check with your neighbor if you have not received your package. If damaged after delivered, buyer is responsible. For other issues please contact your local post office.  

Holiday Orders:

We DO NOT guarantee delivery by Christmas

- All Christmas orders need to be shipped by December 1st this is the USPS deadline.  We are not responsible for ship time once USPS takes possession of your oder.

 

We appreciate your business and thank you for shopping at Renewed Hope Boutique! 

 

Still have questions? Feel free to send us an email at info@renewedhopeboutique.com.